Remote assistance on vista home premium

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Thread starter kerrihelp Start date Sep 9, Status This thread has been Locked and is not open to further replies.

The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread. Watch our Welcome Guide to learn how to use this site. Joined Aug 30, Messages I know there is one you can download for xp home. I was told when I bought the laptop that it had remote desktop, but unfortunately it doesn't and I really need it!

Any help would be so appreciated!!! Joined Jun 10, Messages Well, all windows OS have remote desktop built in. If on the other hand, you are looking for a VNC solution. Donna thanks for the link. Grampy, Both of these procedures allow you to connect to a remote computer, but there is a major difference.

With Remote Desktop Connection you have access to all of the files, applications, and resources on the remote computer, but while you are connected, the remote computer screen will appear to be blank. Windows Remote Assistance, on the other hand, was designed to allow a technical person or just a friend or colleague to assist a user at another location with their computer or to show them how to do something.

Both the client computer screen and the remote computer screen will display the same thing. Now here is the bad news. Windows Remote Assistance can be used to access the Home editions of Vista, but you cannot use the Home editions to connect to other computers! So are you totally frustrated, yet? I think there are a lot of other Windows Vista Home edition users that are in the same boat.

The good news is that there are several third party applications that will work for you. I would suggest that you give one of these a try. And from Going back to step 5 system properties , my RDC doesnt give me the option to select users.

The whole bottom portion of the screen isnt even on my systems properties screen. Please help. Click on the Start Orb. In the search box type winver and then press Enter. The office PC is on a basic Ethernet network behind a Linksys router.

I know — I think I know! You have just saved me some dinero as I was going to pay for some IT consultant snot nose to come and set this up for me. Man you are awesome! I was getting sick of this, I couldnt get it to work on Vista. Im used to Windows XP you know. Anyways I might be switching to windows 7 soon.

Thanks anyways, you saved my day! You already know thus significantly relating to this topic, produced me personally believe it from a lot of various angles. Your individual stuffs great. Always handle it up! Simply wanna comment that you have a very nice internet site , I the style and design it really stands out. Your email address will not be published. Your browser does not have JavaScript enabled. It dependson the how the invitation was sed. The last paragraph of the following is pertinent to the specific problem described,.

Should you wish to view more info with illustrated steps, please check out my source at. The two versions are mostly compatible, but there are a few minor issues A more important issue is that a person who is running Windows XP will not be able to offer assistance to someone who is running Windows Vista.

One way that Remote Assistance has been improved is that it is designed to be more efficient. The Windows XP version of Remote Assistance tended to be difficult to use in low bandwidth situations. As such, the Windows Vista version of Remote Assistance has been re-engineered to use less bandwidth.

In doing so however, one feature was removed. In the Windows XP version of Remote Assistance, it was possible to verbally communicate with the person that you were helping. The verbal communications feature has been removed from the Windows Vista version of Remote Assistance in order to conserve bandwidth.

I can connect to the vista computer using another computer that has vista so I know my issue is not a port issue.

This error also occurs when I attempt to connect using server but not when using Longhorn. I tried to: "open Group Policy Management Console by running gpmc. I searched all over the Internet - no clear instructions found how to use Remote Assistance - well bravo Vista support! Well I guess the answer to your question is no. Nobody, well intentioned or otherwise, has given a straight answer to the question, "Can an XP machine use Remote Assistance to provide assistance to a Vista machine.

I have provided assistance to one particular user who has both Vista and XP systems. I was able to do so successfully from my Vista system to both of those systems. I'm surprised some genius hasn't suggest applying SP3 and SP1 yet; of course, that would be an additional waste of time. We need someone from Microsoft, with direct knowledge of this subject, to answer the simple question.

It is useless for people to endlessly search the various forums, getting advice from people that have no real clue. This thread has been open for more than a year - where are you Microsoft? I am running vista home premium exceptions allowed in firewall and allow users to connect remotely is enabled. My mother is running vista home basic exceptions allowed in firewall and allow users to connect remotely is enabled. I am using a pop3 email service if this matters.

My mother is using free yahoo email service non pop3. She can connect to my computer after I sent her an invitation but I can not connect to her computer when she sent me an invitation. When you receive an invitation to help someone through email do you need to save the invitation to your hardrive or is ok to run from the email I'm just trying to figure out what is not allowing me to connect to her computer and why she can connect to mine???

Someone please help Routers with multiple machines behind them and directed to the proper machines, firewalls on both sides with Remote Desktop and Remote Assistance as allowed exceptions, etc. Thus - why I recommend the ease of something like TeamViewer.

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